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    Where can I find the opening hours of my local store?

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    Where's my nearest store?

    Please visit our Find a Store page, type in your area, and it will bring up the nearest stores to you.

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    What type of payment cards can I use in-store?

    We accept below payment methods in our stores: Cash, Credit/Debit cards, Store Coupons, Cheques, Cash Back Ticket's, Najm Vouchers, Gift Cards, ADCB Vouchers, Loyalty Discounts, Extended Warranty vouchers, Beam and Exchange vouchers.

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    I seem to have been charged twice for the same transaction. What should I do?

    Please consult our customer service desk or reach our customer service on 662106000

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    What shall I do if I've been overcharged?

    Please consult our customer service desk or reach our customer service

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    Our general return policy

    You can return an item upon approval within 7 days of purchase. Please don’t forget bringing your invoice to store with you.

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    What do I do if an electrical product I've purchased is damaged?

    Please visit your nearest store customer service desk for personalized service. We will assist you

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